Returns & Exchanges

At Radiance Films, we want you to be completely satisfied with your cinematic collection. If you are not happy with your purchase, you may return unopened items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Secure Packaging

Carefully pack the items in their original packaging, ensuring that all discs and booklets are included and the factory seal is intact.

3

Ship the Item

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing